Monday, July 02, 2007

It's not often that a personal vendetta makes its way into a blog, but today a bone of the personal sort must be picked. Today I am calling out Staples, who once again has lied to my FACE. Where is my rebate for $8.00 that I was supposed to get over a month ago?


Fact: I sent in all the forms in a timely fashion on April 2nd, 2007.


Fact: I was told my rebate would be processed and mailed to me in no later than 10 weeks.


Fact: It has now been exactly 13 weeks and 1 day and I have not recieved my $8.00.


This is not the first time Staples has tried to screw me. There is the time I paid for and ordered a personalized rubber stamp that was never made. That was $4.50. There is the time I bought a cordless phone and never got my $10.00 rebate that I was promised. So this time I saved all the paperwork and waited patiently for Staples to screw me and they walked right into my trap.


So I called Staples and confronted them about it. Here is the transcript of my conversation:

Staples lady: Hello, how can I help you?

Me: Where is my rebate?

Staple lady: ok, sir, hold on.

Me: Don't do it.

--I am put on hold--

Staples lady: have you calmed down?

Me: I'll calm down when I get my 8 dollars American.

Staples lady: What is your rebate number?

Me: (I give the number)

Staples lady: Your rebate is in the final stages of processing.

Me: Let's talk straight talk. You weren't going to give me my rebate were you?

Staples lady: We are.

Me: Liars make me sick to my stomach.

Staples lady: I am going to put an immediate rush on your rebate.

Me: Thank you.

Staples lady: You should get your rebate in about 2 weeks.

Me: 2 weeks is an immediate rush?

Staples lady: Yes. Is there anything else I can help you with?

Me: No, you have been very helpfull.

2 comments:

David said...

I still have that orange julius letter you wrote ages ago somewhere, let me send it to you.

Micki said...

Their delivery trucks also claim to break for empty staplers, or something to that effect, which i have never witnessed.

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